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UPS Delivery

UPS Delivery Text

The UPS Map above shows you the transit time from our shipping location in Ballentyne, NC (South of Charlotte, NC)
We normally ship your order the day following receipt of your order. NOON is normally the cut off time for any orders that we have to download from the server. If you order is not received (downloaded) in time, it will ship the following day.
Important: We will not ship 'heat sensitive' items on a Thursday or Friday via UPS BROWN LABEL SERVICE. The shipment would only sit in a UPS Warehouse over the weekend. Such shipment will be made on a Monday following receipt of your order.
If you rather not wait, then be certain to select UPS RED LABEL SERVICE (next day air) or UPS BLUE LABEL SERVICE (second day air) and we will expedite your shipment. Note: Only UPS Red Label will be delivered by 10:00 AM by UPS. Both Blue Label Service (Next Day Air) and UPS Brown Label Service (Regular Ground) will be delivered after 2:00 PM.
If Saturday delivery is requested, please be aware that Saturday delivery is only available with UPS Red Label Service and UPS charges an extra $ 15.00 for this service.
Don't forget ice/gel packs if you are shipping chocolates during the summer.
Christmas Orders/Lay Away/Delayed Shipping
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We have encountered frequent problems with the processing of 'Credit Cards' Either the number is invalid, or the expiration date or Security Code does not match and such transactions are declined. Seasonal limitation may not enable us to sell the merchandise again, if we are obliged to return your merchandise to stock. To avoid this, we will process and charge your credit card at the time you place the order. There are no exceptions to this policy.
Once we have packed your order, we have essentially identified the goods to your order and the merchandise is yours. If you elect to cancel your "Lay away Order" prior to shipment, the same cancellation fees as shown in our "Shipping and Handling" Section will apply.
FedEx Delivery

FEDEX Delivery Text

The FedEx Map above shows you the transit time from our shipping location in Ballentyne, NC (South of Charlotte)
We normally ship your order the day following receipt of your order. NOON is normally the cut off time for any orders that we have to download from the server. If you order is not received (downloaded) in time, it will ship the following day.
Important: We will not ship 'heat sensitive' items on a Thursday or Friday via Regular Ground SERVICE. The shipment would only sit in a FedEx Warehouse over the weekend. Such shipment will be made on a Monday following receipt of your order.
We are currently shipping mostly via FedEx Home Delivery. FedEx Home Delivery is faster to more residential locations than UPS Ground.
FedEx Home Delivery is our choice for shipping packages up to 70 lbs. for delivery within 1 to 5 business days. FedEx will even deliver on Saturdays at no extra charge.
Don't forget ice/gel packs if you are shipping chocolates during the summer.
Christmas Orders/Lay Away/Delayed Shipping
__________________________________________
We have encountered frequent problems with the processing of 'Credit Cards' Either the number is invalid, or the expiration date or Security Code does not match and such transactions are declined. Seasonal limitation may not enable us to sell the merchandise again, if we are obliged to return your merchandise to stock. To avoid this, we will process and charge your credit card at the time you place the order. There are no exceptions to this policy.
Once we have packed your order, we have essentially identified the goods to your order and the merchandise is yours. If you elect to cancel your "Lay away Order" prior to shipment, the same cancellation fees as shown in our "Shipping and Handling" Section will apply.

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